Data Policy

1 - About Matomo

POAP uses an open source web analytics platform called Matomo in order to measure, collect, analyze and report visitor data for purposes of understanding and optimizing our website. If you would like to see what Matomo looks like, you can access a demo version at: https://demo.matomo.cloud.

2 – Purpose of the processing

Matomo is used to analyze the behavior of website visitors to identify potential pitfalls; “not found” pages, search engine indexing issues, which contents are the most appreciated… Once the data is processed (number of visitors reaching a “not found” page, viewing only one page…), Matomo generates reports for website owners to take action, for example changing the layout of the pages, publishing some fresh content… etc.

Matomo processes the following personal data:

  • IP address
  • Location of the user

And also:

  • Date and time
  • Title of the page being viewed
  • URL of the page being viewed
  • URL of the page that was viewed prior to the current page
  • Screen resolution
  • Time in local timezone
  • Files that were clicked and downloaded
  • Link clicks to an outside domain
  • Pages generation time
  • Country, region, city
  • Main Language of the browser
  • User Agent of the browser
  • The processing of personal data with Matomo is based on legitimate interests.

3 – The legitimate interests

Processing your personal data helps us identify what is working on our website and what is not. For example, it helps us identify whether or not the way we are communicating is engaging and how we can organize the structure of the website better. Our team is benefiting from the processing of your personal data, and they are directly acting on the website. By processing your personal data, you can profit from a website that is constantly improving.

Without the data, we would not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.

4 – Recipient of the personal data

The personal data received through Matomo are sent to POAP, Inc. and no other companies.

5 – Details of transfers to third country and safeguards

Matomo data is hosted in Germany.

6 – Retention period or criteria used to determine the retention period

Personal data captured within Matomo will be kept for a period of 1000 days.

7 – The existence of each of the data subject’s rights

As Matomo is processing personal data on legitimate interests, you can exercise the following rights:

  • Right of access: you can ask us at any time to access your personal data.
  • Right to erasure: you can ask us at any time to delete all the personal data we are processing about you.
  • Right to object: you can object to the tracking of your personal data by using the following opt-out feature:

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

8 – The right to lodge a complaint with a supervisory authority

If you think that the way we process your personal data with Matomo analytics is infringing the law, you have the right to lodge a complaint with a supervisory authority.

9 - Whether the provision of personal data is part of a statutory or contractual requirement; or obligation and possible consequences of failing to provide the personal data

If you wish us to not process any personal data with Matomo, you can opt out from it at any time. There will be no consequences at all regarding the use of our website.

10 – The existence of automated decision-making, including profiling and information about how decisions are made, the significance and the consequences

Matomo is not doing any profiling.